The Chatwal - The Unbound Collection by Hyatt

Perfect for a winter stay. Stayed with a friend one Saturday while it was literally snowing outside. The pool, hot tub, and steam shower in the basement were perfect to warm up. The lobby had hot apple cider. Room service was quick with food from the iconic Lamb's Club. Plus the location made it super easy for our show that night, even in the slushy rain. There are other hotels that shine in the other seasons; but for the winter, you won't regret booking the Chatwal.

Enjoyed a fabulous Christmas at this special little hotel. Nestled in a quiet little nook off just off of Times Square, it's conveniently located and walkable to major attractions but feels shockingly private. The staff was incredible and went out of their way to accommodate for our needs as new parents. They ensured a super early check in and provided a crib, infant bath, and organic baby toiletries. We felt like royalty! Everyone knew our names when we arrived and greeted our baby by name in passing throughout the stay. Hats off to the bell service and valet, which was seamless despite the embarrassing amount of baby gear we toted along. We'd like to especially recognize Lydia's efforts at check-in and Michael K.'s efforts throughout the stay. Michael checked up on us several times, brought us extra cookies, and even laughed his way through a ridiculous hunt for a lost baby shoe. (Thank you, Michael, sincerely). We were nervous about staying in a hotel with a newborn, but The Chatwal was a home away from home. We will definitely be back next time! Last note: the food at The Lamb's Club (separate ownership) was incredible for both Christmas Eve brunch and Christmas dinner, especially the duck. Highly recommend The Long Room next door for its mouth watering sliders and surprisingly reasonably-priced beverages.